We have been working closely with Real IT Care's staff for many years. Real IT Care has been instrumental in helping us use technology to move our business forward.

Lue Ann Clark
Ralph S. Alberts Co., Inc.
IT Care

What is ITCare?

ITCare is a proactive approach to supporting your company's IT infrastructure, giving you the convenience and expertise of an IT professional on call by providing your company with direct access to our Network Engineers for answers to your questions and solutions to your computer problems, all at a discounted rate.

How We Work With You…

Real IT Care’s Microsoft Certified staff works with your company to identify and implement improved technology operations. During your personally scheduled monthly visits, our networking professional will perform the following services:
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Systems Assessment

This comprehensive assessment of the current state of your infrastructure will give you a baseline of your current systems and networks functionality. The process will provide you with the opportunity to see what it will take to bridge any technology gaps and bring your systems up to industry standards, raising the potential for increased performance, efficiency and productivity.
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Network Installation

Depending upon your system requirements and service needs, Real IT Care can provide you with part or all of the following network installation services:

  • LAN (Local Area Network) and WAN (Wide Area Network) Installation, including Servers, Routers, Firewalls, Switches, Cabling Systems, and Wireless Access Points.
  • Installation and Support of  Network Operating Systems such as Windows Server 2003, Windows Server 2008, Windows XP, Windows Vista, or Windows 7.
  • Installation and Configuration of Network Backup Systems.
  • Network Operating Systems Patch Installation, ensuring up-to-date security.
  • Sharing of Network Resources such as Printers and Folder Shares.
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Network Design

Real IT Care's Network Design services include:

  • LAN (Local Area Network) / WAN (Wide Area Network) Design and Engineering, including Servers, Routers, Firewalls, Switches, Cabling Systems, and Wireless Access.
  • Server resources available to company computer users (File Server, Email Server, Remote Access, Internal Website, Internet Access).
  • Network Operating System Selection, Installation and Configuration (Windows Server 2003, Windows Server 2008, Windows XP, Windows Vista, Windows 7, Peer to Peer Networking, Client/Server Networking).
  • Network Backup Systems and Strategies.
  • Security Software/Appliances to protect every part of your network.
  • Network Administration and Training Requirements.
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