What our clients are saying about us

Large scale knowledge in a personable atmosphere
Real IT Care provides large scale knowledge in a personable atmosphere. The team at Real IT Care is exactly that, a team. They partner with each client to explore the specific issues or opportunities, then develop a customized solution to ensure optimal results. Their approach is extremely professional, yet incredibly patient and thorough. No judgments, no feeling like you don’t speak the computer language. A tall, albeit unusual order for an IT provider!
Tracy Haas, Programs & Services Director
North Central Sight Services, Inc.

Quick assessments
Real IT Care has been a valuable asset to our business. As a small business we have limited IT knowledge. When issues arise they are there for us and are quick to assess and fix the problem.
Deb Weisbrod, C.P.M.
Lemco Tool Corp

Real IT Care gives us the confidence we need
Real IT Care is a perfect fit for our operation. Our budget does not allow us to employee an IT person on staff, but the responsiveness of Real IT Care gives us the confidence that we have assistance when we need it. The technicians are well-versed in what they do, and have taken the time to educate themselves and understand our software packages, which are highly customized to our business.
Marci Orndorf
Wayne Township Landfill

Real IT Care has been great for us every step of the way
Real IT Care is the "real deal". Wellsboro Pediatric Healthcare Associates went into Electronic Medical Records (EMR) kicking and screaming being at best novices in this world. Real IT Care has been great for us every step of the way. From our initial consultation, through purchasing hardware and software, installation, and maintenance services these folks have been wonderful. When our equipment is "misbehaving" their service is prompt, knowledgeable, kind and respectful to us new to EMR. I can truthfully say that we would not be where we are today without Real IT Care. Thank you!
Dr. Barry Clark
Wellsboro Pediatric Healthcare Associates

Providing us great support for our servers
Real IT Care understands the complexities of our business and is providing us great support for our servers. They virtualized our server environment reducing our footprint size, making it easier to maintain, and adding more functionality.
David Yorks, IT Manager
Woolrich, Inc.

Their technical knowledge is bar-none
Real IT Care is a gem in the Susquehanna Valley. Their technical knowledge is bar-none and real-world experience is displayed in each analysis and task performed.
Daniel Borges, VP/CIO
Tuscarora Wayne Group of Companies

Seamless upgrade and installation
Real IT Care seamlessly managed the upgrade and installation of our entire corporate IT infrastructure, including both software and hardware. The project finished on-time, and under budget.
Joe Schmadel, President
Sun Precast Company

Over 10 years of reliable IT service
For over 10 years now, these partners from Real IT Care have managed our IT needs from the simplest cell phone and laptop, to our company servers. During this time a relationship of trust and support has developed allowing us confidence and a security.
Marcus Annicelli, COO
Selectrim, Corp

Excellent business partner
As a precision manufacturer in a competitive market, we need to stay a step ahead of our competition. Real IT Care has been an excellent business partner of ours, keeping our technology operating to its maximum performance which enables us to focus on our client’s needs without the wasted time and money fighting with our computer systems.
Tom Gehret, President
Norcen Industries

Highest level of respect and quality
I have nothing but the highest level of respect and confidence in Real IT Care’s ability to keep us up and running. Issues are addressed quickly and professionally.
Bob Garrett, President/CEO
North Central Sight Services, Inc.

Prompt responses and assistance
Over the past several years we’ve had the benefit of your expert services; we’ve come to appreciate what an asset you are to us. You’ve demonstrated that we can rely on you to recommend software and hardware upgrades, provide sound advice on upgrading our servers to accommodate connection to remote sites, and provide guidance to maintain security within our systems. Your prompt response to assist us when we have encountered computer/server problems is remarkable. Your employees have always been pleasant and patient while explaining IT functionality for us to understand. We compliment you and your team for your efficiency and professionalism and thank you for being our external IT support.
Connie Shaw, Director of Business Operations
Partners in Progress

Assuring secure data
We have trusted the folks at Real IT for all our IT and computer needs. They have allowed us to be innovative in business systems and in assuring secure data.
Marcus Annicelli, COO
Selectrim, Corp

Service we can trust
With all the worries of our normal business day, it is nice to know that there is no need to be concerned with our IT resources. Real IT Care has always been there for us during the many years of our business relationship.
Laurie Stryker, Agent
Lockard Insurance Company

Great network installation services
Real IT Care has been instrumental in our network installation, support & sourcing funding which without it we wouldn’t have been able to upgrade & improve to keep up with our customer requirements.”
Deb Weisbrod, C.P.M.
Lemco Tool Corp

Knowledgeable and professional team
Over the years, Real IT Care has become an extension of JW Aluminum’s corporate Infrastructure team. They are knowledgeable, professional, and understand our business model, making them the perfect choice as an IT business partner. Whether the need is network design, troubleshooting, or after hours emergency support, Real IT Care has been there to lend their expertise and technical knowledge to all of our manufacturing facilities.
Ron Karschner, IT Infrastructure Manager
JW Aluminum

Top IT security services
Our work with the team at Real IT Care aimed to secure our company’s network and have real time monitoring of our system while keeping costs at minimum without sacrificing quality. Real IT Care has surpassed our expectations in all areas. Real IT Care takes the stress and worry out of our technology needs.
Lisa Bangson, Executive Director
Infant Development Program

Dedicated service
Edgemate has utilized Real IT Care's services for over 10 years for all of our IT needs. Real IT Care is reliable, available, and trustworthy in everything they do. Their expertise in networking has helped our company grow, specifically with the upgrade of our servers and networking of our MRP manufacturing system. I would highly recommend Real IT Care to any prospective companies.
Nick Benjamin, Vice President
Edgemate Products, Inc.

Long lasting relationship
I’ve worked with the folks at Real IT Care on several projects over the years because I know they have the expertise to get the job done. They’re current with new technology and always offer several solutions to fit our budget. I always go back to Real IT Care whenever the need arises.
Keith Bennett, IT Manager
Data Papers, Inc.

Excellent Support
We would like to thank the team at Real IT Care for the excellent technical support we receive, and the professional IT advice you provide for us. Outsourcing our IT support means we can focus on running our businesses, knowing that we can always rely on you for a quick and efficient response to our problems. Your speedy response is very important to us, and your remote access and support of our servers and workstations saves a lot of time. We are very impressed with your on-going advice and consultation with our partners during the expansion of the company. I have no hesitation in recommending Real IT Care to other companies requiring professional IT support and consultation.
Alphon Fernandes, Special Projects Manager
Canyon Environmental LLC

Reliable Service
I just wanted to tell you how appreciative I am for all of you at Real IT Care. Your ability to remotely solve my computer problems is so convenient and fast, which makes a world of difference when every minute counts in dealing with customers in a timely manner. I can always count on you all and it makes me more confident as a sales person knowing I have a great team behind me!
Carolyn Lundberg
Bayard Printing Group

Phenomenal service
The products and services we have received from Real IT Care have been phenomenal. We have always trusted them with the care associated with our businesses, and they have never let us down. I would recommend their company and services to anyone without hesitation.
Seth Alberts, Vice President
Ralph S. Alberts, Co., Inc. www.rsalberts.com

They listen to our needs to identify the best solutions
The Real IT Care staff are very flexible and listen to our needs to identify the best solutions.
Joe Schmadel, President
Sun Precast Company

Trustworthy, on top of changes and innovative in solutions
The partners from Real IT Care have been our IT service providers for over 10 years and without hesitation, I recommend their services and staff. They have proven to be trustworthy, on top of changes and innovative in solutions.
Marcus Annicelli, COO
Selectrim, Corp

Smooth updates and upgrades
Updates and upgrades have always gone smoothly with clear and concise communication from the Real IT Care team. Let me just say, RITC is a fantastic company and we are proud to be one of their business partners.
Bob Garrett, President/CEO
North Central Sight Services, Inc.

Rapid IT responses
Real IT Care is always very professional and rapidly responds to all of our IT needs and situations.
Joe Schmadel, President
Sun Precast Company

Greatly appreciate their attention to detail and flexible scheduling
When seeking outside resources with IT technical projects, Susquehanna Health utilizes RITC as one of our options. This past year we relied on their expertise for two very specific and important projects - Active Directory and SharePoint. I greatly appreciate their attention to detail and flexible scheduling. They did a great job for us and worked very well with our IT technology teams. We do not hesitate to call upon them when we need them. It is great to work with Zane, Steve and Kenny; they bring valuable experience and insight to the table.
MARK J. WATSON, CPHIMS Director, IT - Technology Services
Susquehanna Health

Trusted IT services
You can’t go wrong with Real IT Care. They have lead and managed our IT systems development for over 10 years now. At the drop of a hat, we can access help and support if needed. We trust and use them in our day to day IT needs as well as to support the needs of our tenants.
Marcus Annicelli, COO
Selectrim, Corp

Real IT Care helps balance our business
We are a digital business, relying on hardware, software and connectivity that must be available to our business partners. We are also a small business, with the same needs and challenges of fortune 500 insurance companies. A capable partner like Real IT Care helps balance the equation and empowers us to compete with carriers many times our size.
Daniel Borges, VP/CIO
Tuscarora Wayne Group of Companies

Quality support
The Real IT Care team have always been very supportive of our mission, they comprehend our needs and continue to provide quality support and consultation regarding out IT needs.
Bob Garrett, President/CEO
North Central Sight Services, Inc.

Educational services
The thing I like the best with Real IT Care is they tell you what they are doing (in simple terms) & why, so I can better troubleshoot when there is a problem. They give me full documentation too. As their name says, they do Care!
Deb Weisbrod, C.P.M.
Lemco Tool Corp

Real IT Care is #1
Real IT Care has the top notch IT support. We direct a lot of our clients to Real IT Care because they have the best service money can buy. They are great partners and we also have personally worked on a few projects with them.
David Taylor, Founder and Creative Director
David Taylor Design, Glen Ridge, NJ