Tyler Bliss

EDUCATION

Lock Haven University of Pennsylvania B.S. Applied Computer Science and Information Systems – Database and Network Administration

 

YEARS OF EXPERIENCE

7/18/16 (Hire Date) – Present

Monitoring networks, addressing active issues on servers, and assisting clients that are experiencing computer related problems. During my time at LHU, I’ve taken networking classes, database classes, and a formal communication class. I have also completed various projects working with group members which required presentations of our end results.

 

WHY TYLER ENJOYS WORKING AT REAL IT CARE

Solving problems and working with customers has always been an interest of mine. I am also able to gain hands on experience with computer networks and apply what I’ve learned in college to my job. I love working with computers and technology, so it doesn’t feel as if I’m working at all.

 

A PAST PROJECT THAT TYLER IS PROUD OF

“My favorite project to date involved assisting a medium-sized company with completely revamping its 200+ computer network. This project started with a GAP analysis to qualify the business case for making needed changes to the existing environment. Following the analysis, I created a network design that incorporated the results from the GAP analysis to ensure business objectives would be met while staying within budgetary requirements.  Once approved by management, we moved into the procurement and installation phases, which involved multiple departments and RITC teammates. The company reported that its ROI on the project was almost immediate.”

 

TYLER’S GUIDING PRINCIPLES FOR WORK

I believe in keeping an honest relationship with the customer while providing a service to address their issue in an efficient timely manner.

 

WHAT TYLER DOES FOR FUN

My hobbies include running and staying up to date with technology-related current events.